Return & Exchange Policies

It is Important that your Waist Trainer is the perfect fit for you and your Waist Shaping needs. This is why we will offer you a 30-day timeframe to exchange on Waist Trainers ONLY. We do not offer refunds on any of our items,  so it is important to please make sure to refer to each size chart, and ask as many questions as possible before purchasing. Your item must be in the same condition in which received, unworn/ unused, with its original tags, packaging to avail of an exchange. 

To start the exchange process, please contact:
Please allow 14 working days for the exchange process to be complete. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. 
Exceptions / non-exchangeable items
Certain types of items cannot be exchanged, such as any items that make direct contact with the skin and private areas due to hygiene reasons. Items include:
  • Fajas
  • Body Shapers
  • Shapers
Unfortunately, we cannot accept exchanges on sale items or gift cards.